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Wednesday, 5 May 2010

Training and Development


The induction week I have to organized will try to provide to graduates every sort of information to prepare them to become firstly employees of the retail chain and therefore store managers, it is important that I have to cover every single aspect that might be useful for them to learn tasks precisely, according to what they will be requested during the next two years and to allow them to earn as much information as they can, to prepare themselves to become, in the future, store managers; they have to understand which qualities are important and which abilities will be useful in this job. Training sessions will be set in the morning during all the week, Monday morning there will be a formal lecture to introduce graduates in this particular environment, will be assigned a project, that has to be completed at the end of the week, which will request to provide examples and solutions to a particular case study related to the new job, therefore will be illustrate the plan of the week. Tuesday will be dedicated to e-learning and video learning, graduates will be requested to complete a questionnaire at the end of the session. Wednesday graduates will be coached and trained to work for a retail chain, at the end of the session there will be group activities about what learned during the morning. Thursday morning graduates will be requested to experience their first day in the company, during the on-the-job training, mentor will guide and comment every action of graduates, finally there will be a discussion where explain any problem sorted during the experience. Friday, the last day of the induction week, graduates will visit the rest of the store, focusing on the managerial activity, it will be possible to interact with employees and managers during all the morning, at the end of the day graduates will be requested to provide their completed assignment, each one, briefly summarizing results and findings will be encouraged to discuss and elaborate new ideas from the project they worked for. The effectiveness of the induction week will be evaluated by the analysis of the result of the questionnaire, mentor comments, graduates findings about the assignment elaborated and by their participation in discussion and debate; except Monday and Tuesday, for the rest of the week training session will take place in the store where they will work into, the other days sessions will take place in the conference room of the company.

-Mullins, L. (2007) Management and Organisational Behaviour. 8th ed. Pearson Education Limited: Harlow

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